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When booking an appt. a credit card or e-transfer of the full appt. fee is required. 

PAYMENT IS AVAILABLE THROUGH... E-transfer or Debit  Credit cards are not accepted.

To purchase a gift contact-free please use E-Transfer or E-Gift Card.  

Deposits are non refundable.

Spa Policies

BOOKING

When booking  you will be asked for a c​redit card or e-transfer with the full appt. fee. In order to provide you and other clients with an excellent experience and access to appointments, I ask that you understand that your appt. time is booked for you alone.  Therefore, I must adhere strictly to this cancellation policy to be able to serve all of my clients.  By booking your appt. you are accepting the conditions of this cancellation policy.  I truly appreciate your business.  You will receive an email and/or text reminding you of your appt. approximately 3 days before.  You will need to confirm this appt. by the 48 hours mark or your appt. may be considered cancelled.  If not enough notice is given policies apply. 

 

Methods of Payment

Debit or E-transfer only. All prices are subject to hst. Thank you for understanding.

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No Shows and Cancellations

If you cancel or reschedule with more then 48 hours the deposit will remain on your account and can be used for future appts. 

All deposits and gift certificates are non-refundable.

If you cancel or reschedule with less then 48 hrs. (unless you are sick) you will be charged the total amount of appt.   

this includes changing the type and length of the session booked. Cancellations left after hours on voice mail or email will be deemed to have been received the next business day.  If you cancel within 3 hours of the appt. or you have not confirmed your appt. by this time you may be charged the total amount. 

No show appointments will be charged the full service fee.

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International Travel

If you planning on traveling before your appt. please discuss with me as you may have to wait 2 weeks for an appt. â€‹

If you are scheduled and leave you must let me know asap. If not enough notice is given then payment must be made 

for appt. that must be cancelled.

Thank you for understanding.

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PLEASE READ THE FOLLOWING NEW PROCEDURES:

1. IF YOU ARE FEELING ILL IN ANY WAY, please reschedule your appointment for when your symptoms are gone.

2.  IF YOU HAVE WILL BE TRAVELING PLEASE DISCUSS THIS WITH ME.  

2 WEEKS AFTER YOU RETURN MAY NEED TO BE PROVIDED.

3.Clients must sanitize their hands upon entering office.

4. High-touch surfaces will be cleaned and disinfected in between each client.

5.No Cash will be accepted. Debit, e-transfer only. 

6.Clients are not permitted to bring guests including children.

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