When booking an appt. a credit card or e-transfer of the full appt. fee is required.
PAYMENT IS AVAILABLE THROUGH... E-transfer or Debit Credit cards are not accepted.
To purchase a gift contact-free please use E-Transfer or E-Gift Card.
Deposits are non refundable.
Spa Policies
BOOKING
When booking you will be asked for a credit card or e-transfer with the full appt. fee. If you cancel or reschedule with less then 48 hrs. (unless you are sick) you will be charged the total amount of appt. If you cancel or reschedule with more then 48 hours the deposit will remain on your account and can be used for future appts. All deposits and gift certificates are non-refundable.
If you planning on traveling before your appt. please discuss with me as you may have to wait 2 weeks for an appt.
If you are scheduled and leave you must let me know asap. If not enough notice is given then payment must be made
for appt. that must be cancelled. Thank you for understanding. In order to provide you and other clients with an excellent experience and access to appointments, I ask that you understand that your appt. time is booked for you alone. Therefore, I must adhere strictly to this cancellation policy to be able to serve all of my clients. By booking your appt. you are accepting the conditions of this cancellation policy. I truly appreciate your business.
AMENDED CANCELLATION POLICY FOR A LIMITED TIME ONLY!
IF YOU ARE NOT FEELING WELL IN ANY WAY RESCHEDULE YOUR APPT.
TRY TO DO THIS 48 HRS IN ADVANCE FOR RESCHEDULING PURPOSES.
IF YOU JUST NEED TO RESCHEDULE THEN 48 HOURS IN REQUIRED.
This includes changing the type and length of the session booked. Cancellations left after hours on voice mail or email will be deemed to have been received the next business day.
If you cancel within 3 hours of the appt. you may be charged to total amount. After which time the next appointment cancelled a full charge will apply.
No show appointments will be charged the full service fee.
Debit or E-transfer only. All prices are subject to hst. Thank you for understanding.
PLEASE READ THE FOLLOWING NEW PROCEDURES:
1. IF YOU ARE FEELING ILL IN ANY WAY, please reschedule your appointment for when your symptoms are gone.
2. IF YOU HAVE WILL BE TRAVELING PLEASE DISCUSS THIS WITH ME.
2 WEEKS AFTER YOU RETURN MAY NEED TO BE PROVIDED.
3.Clients must sanitize their hands upon entering office.
4. High-touch surfaces will be cleaned and disinfected in between each client.
5.No Cash will be accepted. Debit, e-transfer only.
6.Clients are not permitted to bring guests including children.